Shipping policy
Shipping Policy
Thank you for shopping with Vintage Sparkle! We are committed to providing you with the best shopping experience and delivering your orders promptly and securely. Please review our shipping policy below:
1. Processing Time
All orders are processed within 1-3 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day. During busy seasons, such as holidays or special events, processing times may be slightly longer. You will receive a notification once your order has been shipped.
2. Shipping Rates
Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping charges at checkout before confirming your order. We offer various shipping methods, and you can choose the option that best suits your needs.
3. Shipping Methods and Delivery Times
We offer several shipping options, including standard and expedited delivery. Delivery times are estimates and may vary depending on the shipping carrier and location. Please note that we do not guarantee delivery dates, as shipping delays may occur beyond our control.
- Standard Shipping: Typically 5-7 business days
- Expedited Shipping: Typically 2-3 business days
- Overnight Shipping: Next business day (available on select items)
Please ensure your shipping address is correct at the time of checkout, as we are not responsible for delays or mis deliveries due to incorrect information.
4. Shipping to P.O. Boxes
We do ship to P.O. Boxes. Please ensure that you provide the correct P.O. Box address during checkout.
5. International Shipping
At this time, we only offer shipping within the United States. We do not currently ship internationally.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number (if available). You can track the status of your shipment using the tracking link provided.
7. Delivery Issues
Vintage Sparkle is not responsible for delays caused by the shipping carrier, including lost or damaged items. However, we are happy to assist you if you experience any issues with your delivery. If your order is damaged or lost in transit, please contact us as soon as possible, and we will work with you to resolve the issue.
8. Local Pickup
If you are in the local area, we offer in-store pickup as an option at checkout. Select "Pick Up" as your shipping method, and you will be notified when your order is ready for pickup at our store location.
9. Seasonal and Perishable Items
For perishable items, including fresh flowers, please ensure you select an expedited shipping method to ensure freshness. Seasonal items, such as homecoming mums, will be carefully packaged to prevent damage during shipping.
10. Shipping Address Changes
Once your order has been placed, we are unable to modify the shipping address. Please double-check the address before submitting your order to ensure timely and accurate delivery.
11. Shipping Delays
While we aim to fulfill and ship orders promptly, Vintage Sparkle is not responsible for delays caused by third-party carriers (e.g., USPS, UPS, FedEx). We recommend checking the tracking information for updates or contacting the carrier directly if there are any issues with your shipment.
12. Lost or Stolen Packages
Vintage Sparkle is not responsible for packages that are lost or stolen after they have been delivered. If you believe your package has been lost or stolen, please contact the shipping carrier directly for assistance.
Questions or Concerns
If you have any questions or concerns about shipping, please feel free to contact us at:
Vintage Sparkle
Email: vintagesparkleboutique@gmail.com
Phone: 979-799-6274
Thank you for choosing Vintage Sparkle. We appreciate your business and look forward to serving you!